/* Support & ticket center */
.support-shell{max-width:1260px;margin:0 auto;padding:26px 18px 70px}
.support-hero{background:linear-gradient(135deg,#071a4d,#114cb5 55%,#6d3df5);color:#fff;border-radius:32px;padding:28px;display:grid;grid-template-columns:1.15fr .85fr;gap:20px;box-shadow:0 26px 64px rgba(30,55,130,.22)}
.support-hero h1{margin:6px 0 8px;font-size:clamp(30px,4vw,46px)}.support-hero p{margin:0;color:#dbeafe;line-height:1.9;max-width:760px}
.support-hero-stats{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;align-self:end}.support-hero-stats article{background:rgba(255,255,255,.11);border:1px solid rgba(255,255,255,.16);border-radius:18px;padding:14px;text-align:center}.support-hero-stats strong{display:block;font-size:25px}.support-hero-stats small{color:#dbeafe}
.support-grid{display:grid;grid-template-columns:.88fr 1.12fr;gap:18px;margin-top:18px}.support-card{background:#fff;border:1px solid #dfe8f6;border-radius:24px;padding:20px;box-shadow:0 14px 34px rgba(29,58,122,.075)}
.support-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:15px}.support-card-head h2,.support-card-head h3{margin:3px 0;color:#10234f}.support-card-head p{margin:0;color:#7183a0;font-size:12px;line-height:1.75}.support-card-head>span{width:46px;height:46px;border-radius:15px;background:linear-gradient(145deg,#eef5ff,#f1ecff);display:grid;place-items:center;font-size:22px}
.support-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.support-form .full{grid-column:1/-1}.support-form label{display:grid;gap:6px;font-size:12px;font-weight:900;color:#38506f}.support-form input,.support-form select,.support-form textarea{width:100%;border:1px solid #d1dfef;border-radius:13px;padding:11px 12px;background:#fbfdff;font:inherit;color:#10234f}.support-form textarea{resize:vertical;min-height:108px}.support-form input:focus,.support-form select:focus,.support-form textarea:focus{outline:0;border-color:#69aef8;box-shadow:0 0 0 4px rgba(36,135,245,.09)}
.support-context{display:flex;gap:6px;flex-wrap:wrap;padding:10px 12px;border-radius:13px;background:#f7faff;border:1px solid #e3ebf7}.support-context span{background:#fff;border:1px solid #e0e8f4;border-radius:999px;padding:5px 8px;font-size:9px;font-weight:800;color:#5d718e}
.support-note{display:flex;gap:9px;align-items:flex-start;padding:11px 13px;border-radius:14px;background:#eff6ff;color:#345781;font-size:11px;line-height:1.75}.support-note i{margin-top:3px}
.support-toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:12px}.support-toolbar button{border:1px solid #dfe8f5;background:#fff;border-radius:999px;padding:7px 10px;font:inherit;font-size:10px;font-weight:900;color:#506581;cursor:pointer}.support-toolbar button.active{background:#10234f;color:#fff;border-color:#10234f}
.support-list{display:grid;gap:10px}.support-ticket{border:1px solid #e0e8f4;border-radius:18px;padding:15px;background:#fff;transition:.18s ease}.support-ticket:hover{box-shadow:0 10px 25px rgba(28,58,122,.08);transform:translateY(-1px)}
.support-ticket-top{display:flex;justify-content:space-between;gap:10px}.support-ticket strong{display:block;color:#10234f}.support-ticket small{display:block;color:#7487a3;margin-top:3px;font-size:10px}.support-ticket p{color:#425978;font-size:12px;line-height:1.8;margin:10px 0}.support-ticket-meta{display:flex;gap:6px;flex-wrap:wrap}.support-ticket-meta span{padding:5px 8px;border-radius:999px;background:#f4f7fb;color:#60738f;font-size:9px;font-weight:800}
.support-status{display:inline-flex;align-items:center;gap:5px;padding:6px 9px;border-radius:999px;font-size:9px;font-weight:900;white-space:nowrap}.support-status.new{background:#fff7ed;color:#c2410c}.support-status.reviewing{background:#eef2ff;color:#4338ca}.support-status.in_progress{background:#eff6ff;color:#1d4ed8}.support-status.waiting_user{background:#fef3c7;color:#b45309}.support-status.resolved{background:#ecfdf5;color:#047857}.support-status.closed{background:#f1f5f9;color:#475569}
.support-priority{display:inline-flex;padding:5px 8px;border-radius:999px;font-size:9px;font-weight:900}.support-priority.low{background:#f1f5f9;color:#64748b}.support-priority.normal{background:#e0f2fe;color:#0369a1}.support-priority.high{background:#fff7ed;color:#c2410c}.support-priority.urgent{background:#fff1f2;color:#be123c}
.support-thread{margin-top:12px;padding-top:12px;border-top:1px solid #edf2f7;display:grid;gap:8px}.support-message{padding:10px 11px;border-radius:13px;background:#f8fafc;border:1px solid #e6edf6}.support-message.admin{background:#eef6ff;border-color:#d5e7ff}.support-message.requester{background:#fafafa}.support-message strong{font-size:10px;color:#264675}.support-message p{margin:4px 0 0;font-size:11px}.support-message small{margin-top:5px}
.support-reply{display:grid;grid-template-columns:1fr auto;gap:8px;margin-top:10px}.support-reply textarea{border:1px solid #d1dfef;border-radius:12px;padding:10px;font:inherit;min-height:70px}.support-reply button{align-self:end}
.support-actions{display:flex;gap:7px;flex-wrap:wrap;margin-top:10px}.support-actions .btn{min-height:36px;padding:7px 10px;font-size:10px}
.support-empty{padding:28px 18px;text-align:center;border:1px dashed #cbd9eb;border-radius:17px;background:#f8fafc;color:#687b99}.support-empty span{font-size:32px;display:block;margin-bottom:6px}
.support-admin-hero{background:linear-gradient(135deg,#071a4d,#114cb5 55%,#6d3df5);color:#fff;border-radius:30px;padding:25px;display:grid;grid-template-columns:1.2fr .8fr;gap:18px;box-shadow:0 24px 58px rgba(30,55,130,.2);margin-bottom:15px}.support-admin-hero h2{margin:5px 0 7px;font-size:34px}.support-admin-hero p{margin:0;color:#dbeafe;line-height:1.8}.support-admin-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:14px}.support-admin-stats article{background:#fff;border:1px solid #dfe8f5;border-radius:17px;padding:13px;box-shadow:0 8px 22px rgba(29,58,122,.05)}.support-admin-stats strong{display:block;font-size:20px;color:#10234f}.support-admin-stats small{color:#70829f;font-size:10px}
.support-admin-layout{display:grid;grid-template-columns:260px minmax(0,1fr);gap:16px}.support-admin-filters{display:grid;gap:8px;align-content:start;position:sticky;top:90px}.support-admin-filters button{border:1px solid #dfe8f5;background:#fff;border-radius:13px;padding:10px 12px;text-align:right;font:inherit;font-size:11px;font-weight:900;color:#3f5575;display:flex;justify-content:space-between}.support-admin-filters button.active{background:#10234f;color:#fff}.support-admin-filters span{min-width:24px;height:24px;padding:0 6px;border-radius:999px;background:#eef3fa;display:grid;place-items:center;font-size:9px}.support-admin-filters button.active span{background:rgba(255,255,255,.16);color:#fff}
.support-admin-card{border:1px solid #dfe8f5;border-radius:20px;padding:17px;background:#fff;box-shadow:0 10px 26px rgba(26,58,122,.055)}.support-admin-head{display:flex;justify-content:space-between;gap:12px}.support-admin-head strong{display:block;color:#10234f}.support-admin-head small{display:block;color:#7487a3;margin-top:3px;font-size:10px}.support-admin-context{display:flex;gap:6px;flex-wrap:wrap;margin:9px 0}.support-admin-context span{padding:5px 8px;border-radius:999px;background:#f4f7fb;color:#60738f;font-size:9px;font-weight:800}.support-admin-body{padding:11px 12px;border-radius:13px;background:#f8fafc;color:#425978;font-size:12px;line-height:1.8}.support-admin-controls{display:grid;grid-template-columns:180px 150px 1fr auto;gap:8px;margin-top:12px}.support-admin-controls select,.support-admin-controls textarea{border:1px solid #d1dfef;border-radius:11px;padding:9px 10px;font:inherit;font-size:10px}.support-admin-controls textarea{min-height:58px}.support-admin-controls button{border:0;border-radius:11px;padding:9px 12px;font:inherit;font-size:10px;font-weight:900;background:#2563eb;color:#fff;cursor:pointer;align-self:end}
.support-insights{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:14px 0}.support-insights article{border:1px solid #e0e8f5;border-radius:17px;padding:13px;background:#fff}.support-insights strong{display:block;color:#10234f}.support-insights small{color:#72849f;font-size:10px}
.support-report-link{display:inline-flex!important;align-items:center;gap:6px}
@media(max-width:950px){.support-grid,.support-admin-layout,.support-admin-hero{grid-template-columns:1fr}.support-admin-filters{position:static;grid-template-columns:repeat(2,1fr)}.support-admin-controls{grid-template-columns:1fr 1fr}.support-admin-controls textarea{grid-column:1/-1}.support-insights{grid-template-columns:1fr 1fr}}
@media(max-width:640px){.support-shell{padding:18px 12px 60px}.support-hero{grid-template-columns:1fr;border-radius:24px;padding:20px}.support-form{grid-template-columns:1fr}.support-form .full{grid-column:auto}.support-admin-stats{grid-template-columns:1fr 1fr}.support-admin-controls{grid-template-columns:1fr}.support-admin-controls textarea{grid-column:auto}.support-admin-filters{grid-template-columns:1fr 1fr}.support-insights{grid-template-columns:1fr}.support-reply{grid-template-columns:1fr}}